Our Canal boat hire reviews!
If you’d like to share your own thoughts, simply click on ‘Send a Review’.
We’re thrilled to share the outstanding results from our most recent Customer Service feed back forms.
97% rated their holiday experience as Good or Excellent
95% would recommend Canal Cruising Holidays to a friend
96% would highly recommend the cleanliness of our boats
98% would recommend our Instruction/Handover procedure as excellent
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Review Submission
Canal boat holiday
Month and year Travelled: May 2025
Boat: Carey Ginger
Route: South
Name and Origin: Barley Group
We’ve used CCC several times now. The boats are clean and comfortable with everything one needs. The staff are friendly and helpful, so that instruction, handover and return are really quick and easy and part of the excitement of a narrow boating holiday.
Month and year Travelled: May 2025
Boat: Lillian
Route: Norbury
Name and Origin: Davies Family
As always a GREAT WEEK! Will always come back to the Canal CruisingCompany. Clean boats, well amintained, friendly staff. Thank You PauL and Diane – Wrexham
Month and year Travelled: May 2025
Boat: Mino
Route: South
Name and Origin: Pearce Group
A suggestion, Would have been nice to have water proof cushions for sitting outside. Great fun, first experience on the canals. Despite the issues we had with water levels, we would definitely do it again.
Month and year Travelled: May 2025
Boat: Agnes
Route: Shardlow
Name and Origin: Bickerstaff Brothers
Another enjoyable week on the canal. We’ll be back again next next year to explore more of the canal network.
Month and year Travelled: May 2025
Boat: Mino
Route: Shardlow
Name and Origin: Lucas Family
Very Clean Boat. We found it cosy. Brilliant Customer service. Recommend Canal Cruising. You can get in touch any time you need to. We found the boat very reliable, especially in the wide beam locks going to Shardlow.
Very sorry that the holiday has ended .
Thank you Canal Cruising.
Month and year Travelled: May 2025
Boat: Angela
Route: South
Name and Origin: Nelson Family
Instruction-Comprehensive – thank you to Kimberley.
Staff – Very Helpful
An enjoyable 4 nightbreak with an unexpected ‘adventure’ at the end owing to a low water event. Angela is a vintage boat but is still serviceable and quite comfortable despite her age.
Month and year Travelled: May 2025
Boat: Olivia
Route: Norbury and back
Name and Origin: Hankin Family
The whole trip hasbeen fabulous- although great weather definatly helps. Staff friendly and helpful giving clear instructions. Boat clean and well equiped.
Many thanks – we will return.
Month and year Travelled: May 2025
Boat: Maria
Route: Four Counties Ring
Name and Origin: Quilian Party
Absolutly enjoyed my trip. The boat was very clean. The boat was perfect for me. The instruction was excellent, I felt very confident for my first time. Very fiendly staff. Definatly come again with this company . Briliant.
Month and year Travelled: May 2025
Boat: Emily Ginger
Route: Norbury
Name and Origin: Stevens Family and Friends .
As returning customers Canal Cruising provided an excellent value package.The boat was well appointed and easy to handle all contributing to an enjoyable holiday.
Month and year Travelled: May 2025
Boat: Carey Ginger
Route: Caldon Canal
Name and Origin: Weisner Family and Friends – Canada.
Canal Cruising is a great rental company. They gave us lots of instructions, in a very friendly, knowledgeable way. The boat wasfully stocked with all the sishes/pots/untensil one could use for a goremet meal! Definatly rent from Canal Cruising again! 5 STARS!
Month and year Travelled: May 2025
Boat: Emily Ginger
Route: Caldon Canal
Name and Origin: Cannon Family and Friends – England
Beautiful boat, handles really well. A real pleasure. Lovely Portmerion Crockery. Caldon Canal stuningly Beautiful.
Month and year Travelled: Sept 2024
Boat: Carey Ginger
Route:
Name and Origin: Jenkins – Wales
A huge thank you to Canal Cruising Company for making our family holiday in September 2024 truly unforgettable! We rented two boats for our group of 12, and were thrilled to snag a 6-berth boat at half price—what an amazing deal!
We enjoyed a beautiful trip along the Caldon Canal, with a convenient bus ride to Leek, which made it easy to take the kids to Alton Towers for a fun day out. Along the way, we stopped at Hattie’s Tea Room for a delightful break—absolutely fantastic! We also had the pleasure of experiencing a ride on the steam railway, which was a real highlight of our trip.
We’re already planning our next adventure with Canal Cruising next year, and we’re thinking of taking advantage of their buy two, get one free offer to rent three boats for the whole family! We’re also excited to visit the Churnet Valley Railway and try the restaurant train next time. Can’t wait!